Privacy Policy

Fortress Mussel Control (ONG Consulting, LLC)

Last Updated 9/28/2026

INTRODUCTION

ONG Consulting, LLC, doing business as Fortress Mussel Control (“ONG,” “we,” “us,” or “our”), respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit musselcontrol.com, submit a form, call or email us, or communicate with us by text message (collectively, the “Site”). It also includes our Cookie Policy and describes our text messaging practices.

This Privacy Policy is part of, and should be read together with, our Terms of Service. By using the Site, you acknowledge the practices described in this Privacy Policy. If you do not agree with it, please do not use the Site.

INFORMATION WE COLLECT

Information You Provide to Us

When you submit a form, request a quote or consultation, call, email, or text us, we collect the information you choose to provide, such as your name, company or organization, job title, email address, telephone number (including mobile number), mailing address, details about your facility or project, and the contents of your messages.

Information Collected Automatically

When you visit the Site, we and our service providers automatically collect certain information about your device and your use of the Site, such as your IP address, browser type, operating system, referring website, pages viewed, time spent on pages, and the date and time of your visit. We collect this information through cookies and similar technologies, as described in the Cookie Policy section below.

Information From Other Sources

We may receive information about you from other sources, such as referrals from business partners, industry events, public sources, and your organization’s representatives when you are named as a project contact.

HOW WE USE YOUR INFORMATION

We use the information we collect to:

• Respond to your inquiries and requests for information, quotes, and proposals.
• Evaluate your project and provide, install, monitor, and support our products and services.
• Communicate with you by email, telephone, and, with your consent, text message.
• Send you information about our products, services, and industry news, where permitted by law. You can opt out at any time.
• Operate, maintain, secure, and improve the Site, and understand how visitors use it.
• Detect and prevent spam, fraud, and abuse of our forms and systems.
• Comply with legal obligations and enforce our Terms of Service and other agreements.

TEXT MESSAGING (SMS)

If you provide your mobile phone number and opt in to receive text messages from Fortress Mussel Control, we will use your number to send the messages described in the SMS/Text Messaging Terms section of our Terms of Service, such as responses to your inquiry, project updates, service notifications, and appointment reminders. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. Consent to receive text messages is not a condition of purchase.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except service providers that help us deliver our text messages, and only as needed for that purpose. All of the other categories of sharing described in this Privacy Policy exclude text messaging originator opt-in data and consent.

HOW WE SHARE YOUR INFORMATION

We do not sell your personal information, and we do not share it with third parties for their own marketing purposes. We share information only as follows:

• Service providers. With vendors that perform services for us, such as website hosting, security, form processing, email and text message delivery, analytics, and customer relationship management. These providers may use your information only to perform services for us.
• Project partners. With engineers, contractors, and suppliers working with us on your project, only as needed to deliver the products and services you requested.
• Legal requirements and protection. When we believe disclosure is required by law, subpoena, or other legal process, or is necessary to protect the rights, property, or safety of ONG, our customers, or others.
• Business transfers. In connection with a merger, acquisition, financing, or sale of all or part of our business, subject to this Privacy Policy.
• With your consent. For any other purpose you approve.

COOKIE POLICY

What Cookies Are

Cookies are small text files placed on your device when you visit a website. Similar technologies include pixels, local storage, and scripts. They allow a website to work properly, remember your preferences, and understand how visitors use it. Some cookies are set by us (first-party cookies), and some are set by the third-party services we use (third-party cookies).

Types of Cookies We Use

• Strictly necessary cookies. Required for the Site to function and to keep it secure, such as cookies that protect against bots and malicious traffic and that support form submissions. The Site cannot work properly without them.
• Analytics and performance cookies. Help us understand how visitors find and use the Site, such as which pages are visited and how long visitors stay, so we can improve it. This information is collected in aggregate.
• Functionality and embedded content cookies. Set by third-party services whose content appears on the Site, such as embedded videos, when you load or interact with that content.

Cookies and Services Used on the Site

Third-party providers may change the names and durations of the cookies they set. We may add or remove services over time and will update this Cookie Policy accordingly.

How to Manage Cookies

Most web browsers accept cookies by default. You can set your browser to block or delete cookies, or to notify you when a cookie is set, through your browser’s settings. If you block strictly necessary cookies, parts of the Site, including our contact forms, may not work properly. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on. You can learn more about interest-based advertising and opt-out choices at the Network Advertising Initiative and the Digital Advertising Alliance. Opt-out choices are generally stored in cookies, so if you delete cookies or change browsers or devices, you may need to set them again.

Do-Not-Track and Global Privacy Control

Some browsers offer a “Do Not Track” setting. Because there is no uniform standard for these signals, the Site does not currently respond to Do Not Track signals. Where required by applicable law, we will honor recognized opt-out preference signals such as Global Privacy Control.

DATA RETENTION

We keep personal information for as long as needed to respond to your inquiry, provide our products and services, maintain business records, and meet legal, accounting, and contractual obligations. When information is no longer needed, we delete it or de-identify it.

SECURITY

We use reasonable administrative, technical, and physical safeguards to protect your information. No website, internet transmission, or storage system is completely secure, so we cannot guarantee absolute security. Please do not send confidential or sensitive information through the Site’s forms.

YOUR CHOICES AND RIGHTS

• Email. You can unsubscribe from marketing emails by using the link in the email or by contacting us. We may still send you messages related to your inquiry or project.
• Text messages. Reply STOP to any text message to opt out, or HELP for help.
• Access, correction, and deletion. You may ask us to access, correct, or delete personal information we hold about you by contacting us as shown below. We will respond as required by applicable law and may need to verify your identity before acting on your request.
• State privacy rights. Depending on where you live, you may have additional rights under state privacy laws, such as the right to know what personal information we collect, to request deletion or correction, and to opt out of certain processing. We will not discriminate against you for exercising these rights. To make a request, contact us using the information below.

CHILDREN’S PRIVACY

The Site is intended for businesses and professionals and is not directed to children. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.

THIRD-PARTY WEBSITES

The Site may link to websites and services operated by third parties. We are not responsible for their content or privacy practices, and this Privacy Policy does not apply to them. Please review the privacy policies of any third-party sites you visit.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. If we make material changes, we may provide additional notice as appropriate. Your continued use of the Site after changes are posted means you accept the updated Privacy Policy.

CONTACT US

If you have questions about this Privacy Policy or want to exercise your privacy rights, please contact us at:

ONG Consulting, LLC
Fortress Mussel Control
519 E. Interstate 30 #154
Rockwall, TX 75087
316-215-6515